Billing, scope, scanner behaviour, refund requests, bug reports — drop us a message and we’ll reply to the address you give us. No account required.
Paid users get a separate, prioritised queue. Sign in first, then head to the premium queue from your dashboard.
Refunds, scope, WAF coverage, raw-request mode and the rest are answered in the FAQ on the landing page. Worth a quick skim before you write — the answer may already be there.